Support
Peace of mind with RAID
All RAID systems are covered by our 3 years Return-to-Base Warranty, but with an option of an onsite full maintenance contract which is additional at a cost.
The RAID Channel Ltd, will honour the warranty on all it's products irrespective of where the enduser purchased the device. Hence in these uncertain economical times rest assured that we are always there supporting our products.
For all warranty repairs please go through your Approved Reseller whom sold the product to you, if they have ceased trading and the product is under the standard warranty please do inform us. Email us.
Do you have an old RAID system? - Contact us now!
The RAID Channel have a team of specialist technical staff who can provide support on other manufacturer systems. Please contact us for a no obligation quote. We may be able to offer a trade in for you old system against one of our Osiris RAID systems.